SUMMARY: 4dbeli collects personal data to operate your account, process transactions, verify identity, and comply with international gaming licensing obligations. We do not sell your personal data to third parties. This Privacy Policy explains in full what data we collect, why, how long we keep it, and what rights you have over it. Reading this document in full is recommended before creating a 4dbeli account.
1.1 This Privacy Policy ("Policy") sets out how 4dbeli ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal data provided by users ("Players", "you") of the 4dbeli online gaming platform accessible at https://4dbeli.app.
1.2 4dbeli is committed to handling personal data responsibly and in compliance with applicable data protection principles, including those set out under international privacy frameworks relevant to our licensing jurisdiction. This Policy is published in accordance with those obligations.
1.3 By registering an Account with 4dbeli, accessing the platform, or using any of its services — including the casino, sportsbook, slots, or any other product — you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.4 This Policy should be read in conjunction with the 4dbeli Terms & Conditions, which govern the overall use of the platform and are incorporated into this Policy by reference.
1.5 If you do not agree with any aspect of this Policy, you should not register or continue using the 4dbeli platform. You may contact us via the channels described in Section 14 if you have questions before proceeding.
2.1 4dbeli collects the following categories of personal data from Players:
| Category | Data Elements | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, ID document scans | Required (KYC) |
| Contact Data | Email address, phone number, residential address | Required |
| Financial Data | Payment method identifiers (e.g. Touch n Go account, bank account last four digits), transaction amounts and timestamps, deposit and withdrawal history | Required |
| Account Data | Username, hashed password, account registration date, login history, session timestamps | Required |
| Gaming Activity Data | Games played, bets placed, wager amounts, game results, bonus utilisation, session duration and frequency | Required |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, screen resolution, geolocation (country/region level) | Automatic |
| Communication Data | Support chat logs, email correspondence, dispute records | Where applicable |
2.2 4dbeli does not collect full payment card numbers, CVV codes, or internet banking credentials. Financial authentication is handled entirely by the respective payment providers — Touch n Go, Boost, Maybank, CIMB, and Public Bank — through their own secure interfaces. 4dbeli receives only a transaction reference and status confirmation.
3.1 Directly from you: When you register an Account, complete KYC verification, make deposits or withdrawals, place bets, contact our support team, or update your account profile, you provide data directly to 4dbeli.
3.2 Automatically through platform usage: When you access 4dbeli, our systems automatically collect technical data including IP address, device identifiers, session data, and behavioural usage patterns via cookies, server logs, and related technologies as described in Section 6.
3.3 From third-party verification services: During KYC processing, 4dbeli may engage third-party identity verification providers to cross-reference the documents you submit against external databases. These providers operate under their own privacy policies and are bound by data processing agreements with 4dbeli.
3.4 From payment processors: Payment providers transmit transaction confirmation data to 4dbeli for the purpose of crediting deposits and processing withdrawal confirmations. No full financial credentials are received by 4dbeli through this channel.
4.1 4dbeli processes personal data for the following purposes, each underpinned by a lawful basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| KYC identity and age verification | Legal obligation / Licensing requirement |
| Processing deposits and withdrawals | Performance of contract |
| Delivering gaming services (casino, sportsbook, slots) | Performance of contract |
| Fraud detection and anti-money laundering monitoring | Legal obligation / Legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Performance of contract / Legitimate interest |
| Platform security and abuse prevention | Legitimate interest |
| Regulatory reporting to licensing authority | Legal obligation |
| Marketing communications (where consented) | Consent |
4.2 Where processing is based on consent — specifically for marketing communications — Players may withdraw consent at any time by contacting 4dbeli support or adjusting communication preferences in account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
4.3 4dbeli does not use personal data for automated decision-making that produces legal or similarly significant effects on Players, except where required by anti-money laundering screening systems operating under legal obligation. In such cases, human review is available upon request.
5.1 4dbeli does not sell, rent, or trade personal data to third parties for their own marketing or commercial purposes.
5.2 Personal data may be shared with the following categories of third parties, strictly on a need-to-know basis and subject to data processing agreements:
5.3 All third-party processors engaged by 4dbeli are subject to written data processing agreements that mandate compliance with data protection standards equivalent to those applied by 4dbeli directly.
6.1 4dbeli uses cookies and similar tracking technologies to operate the platform, maintain sessions, prevent fraud, and analyse usage patterns. The following categories of cookies are used:
6.2 4dbeli does not use third-party advertising cookies or behavioural advertising trackers. The analytical data collected is used internally and is not shared with external advertising networks.
6.3 Players may manage cookie preferences through their browser settings. Disabling strictly necessary cookies will prevent access to the platform. Disabling functional or analytical cookies will degrade but not prevent basic platform use.
7.1 4dbeli retains personal data for the periods necessary to fulfil the purposes for which it was collected and to comply with applicable legal and licensing obligations. The following retention schedule applies:
| Data Category | Retention Period |
|---|---|
| KYC identity documents | 5 years from account closure, as required under AML/licensing obligations |
| Financial transaction records | 5 years from transaction date |
| Gaming activity logs | 3 years from account closure |
| Account data (active) | Duration of account activity plus 2 years post-closure |
| Support communications | 2 years from the date of the last interaction |
| Technical / log data | 12 months on a rolling basis |
7.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 4dbeli's data disposal procedures.
8.1 4dbeli implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
8.2 In the event of a personal data breach that poses a risk to Players' rights and freedoms, 4dbeli will notify affected Players and relevant authorities within the timeframes prescribed by applicable law, and will publish details of the incident and remediation steps through the platform's communication channels.
8.3 Players share responsibility for the security of their 4dbeli account. Using a strong, unique password and keeping account credentials private are the most effective measures within a Player's control.
9.1 Subject to applicable law and the conditions described below, Players have the following rights regarding their personal data held by 4dbeli:
9.2 To exercise any of these rights, Players should submit a written request to 4dbeli via the support email address provided in Section 14. 4dbeli will respond within thirty (30) days of receipt. Identity verification will be required before data access or deletion requests are processed.
Please note: Certain personal data — particularly KYC identity documents and financial transaction records — must be retained for regulatory and legal compliance purposes regardless of an erasure request. This retention is mandated by 4dbeli's international gaming licence and applicable anti-money laundering obligations. Where erasure of such data is not possible, 4dbeli will inform you of the reason and the applicable retention period.
10.1 The 4dbeli platform is strictly for individuals aged 21 years and above. 4dbeli does not knowingly collect, process, or retain personal data from individuals under 21 years of age.
10.2 Age verification is a mandatory component of the KYC process. Any Account found to have been registered by a person under 21 will be immediately suspended and all associated personal data will be deleted except to the extent required for regulatory reporting.
10.3 If a parent or guardian becomes aware that a minor has accessed or registered on the 4dbeli platform, they should contact 4dbeli support immediately via the channels in Section 14. 4dbeli will investigate and take appropriate action, including data deletion, without delay.
11.1 4dbeli may transfer personal data to third-party processors or infrastructure providers located outside Malaysia and outside the jurisdiction in which 4dbeli holds its gaming licence. Such transfers may occur for the purpose of providing cloud hosting, identity verification, or game delivery services.
11.2 All international transfers of personal data are conducted under appropriate safeguards, including contractual clauses that require the receiving party to protect personal data to a standard equivalent to that applied under this Policy.
11.3 Players may request information about the specific countries to which their data may be transferred by contacting 4dbeli support as described in Section 14.
12.1 The 4dbeli platform does not contain links to third-party websites or services for external navigation purposes. Game software providers whose titles are hosted on 4dbeli operate under studio agreements and data processing addenda — they do not independently collect personal data from Players via the 4dbeli interface without separate disclosure.
12.2 Payment method providers — Touch n Go, Boost, Maybank, CIMB, and Public Bank — operate their own authentication interfaces independent of 4dbeli. Players interacting with these payment portals are subject to those providers' own privacy policies during the authentication step. 4dbeli is not responsible for data practices occurring within third-party payment environments.
13.1 4dbeli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform services, or applicable legal obligations. Material amendments will be communicated to registered Players via email at least seven (7) days before taking effect, except where immediate changes are required to address a security incident or regulatory obligation.
13.2 The current version of this Policy, with its version number and effective date, is always available at https://4dbeli.app/privacy-policy. Players are encouraged to review this page periodically.
13.3 Continued use of the 4dbeli platform following the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using the platform and may request account closure via support.
14.1 For any questions, requests, or concerns relating to this Privacy Policy or the processing of your personal data by 4dbeli, please contact us through the following channels:
Privacy & Data Enquiries Email: [email protected] (subject line: "Privacy Request — [your username]")
Live Support: Available 24/7 via the platform chat interface after login to 4dbeli. For formal data subject requests, email is the required channel.
14.2 All data subject rights requests are handled by 4dbeli's compliance team. Requests will be acknowledged within three (3) business days and fully resolved within thirty (30) days, subject to identity verification requirements.
14.3 If you believe your data protection rights have been infringed and 4dbeli has not satisfactorily resolved your concern, you may escalate the matter to the relevant data protection supervisory authority in your jurisdiction, or to the dispute resolution body of 4dbeli's licensing authority.
4dbeli does not sell, rent, or share your personal data with any third party for their own commercial purposes. Your data is used solely for operating your 4dbeli account and the services you've engaged with.
All data transmitted between your device and 4dbeli servers is encrypted with 256-bit SSL/TLS — the same standard used by Malaysian banks including Maybank and CIMB for their online banking portals.
Access, rectify, or request deletion of your personal data at any time by contacting 4dbeli support. All data subject requests are handled within 30 days by the compliance team, with identity verification as the only prerequisite.
4dbeli holds your data only as long as required — by your account relationship or by licensing law. Gaming logs, KYC documents, and financial records each have defined deletion schedules. Data is not held indefinitely.
Identity documents submitted for KYC at 4dbeli are encrypted at rest and accessible only to authorised compliance personnel. Documents are never shared with third parties outside of mandatory regulatory reporting obligations.
In the event of a data breach affecting your personal data, 4dbeli will notify you and relevant authorities within legally required timeframes. You will receive clear information on what was affected and what steps are being taken to remediate it.
Your personal data is protected under this Policy from the moment you register. The full casino floor, sportsbook, and slots library are waiting — with Malaysian payment methods and 24/7 support.
Sign In to 4dbeli About 4dbeli4dbeli operates under international gaming licensing. The platform does not claim regulation by any Malaysian domestic gaming authority. Malaysian users are responsible for understanding applicable local laws. Visit our Responsible Gaming page for support resources.